Shipping policy

Shipping Policy

Last Updated: 17/10/25

Website: www.hazehairbeauty.com

Shipment Processing Times

All orders are processed within 2-3 working days (excluding weekends and holidays) after the order is placed.

Please note that processing times may be longer during high-volume periods.

Processing time is separate from shipping time.

Shipping Costs

Shipping costs are calculated at checkout and will be displayed before you complete your purchase.

Free standard shipping on all orders over £30.00

Delivery Timeframes

Standard Shipping: Orders are typically delivered within 2-3 business days after processing.

Next-Day Shipping: Orders placed before 11am on a business day will be delivered the next business day.

Delivery times are estimates and may vary based on the shipping carrier and your location.

Tracking Orders

A shipping confirmation with a tracking number will be sent to you via email once your order has shipped.

You can track your order status on the carrier's website using the provided tracking number.

Damaged or Lost Items

If your order arrives damaged, please contact us within 2 days of delivery with your order number and photos of the damaged item.

If your package is lost in transit, please contact us, and we will work with the shipping carrier to resolve the issue.

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